FAQs

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Questions & Answers

JW MARRIOTT MARCO ISLAND BEACH RESORT 400 South Collier Boulevard Marco Island, FL 34145
IMC-2020 The 35th International Maintenance Conference is Monday, December 7 – Thursday, December 10, 2020.
IMC-2020 is professionally produced and has developed a reputation for providing information that you/your team can take back to work and make immediate improvements - some small and quick and others taking longer and having an even deeper positive effect on uptime, availability, (Mean Time Between Failure - MTBF) and (Mean Time To Repair - MTTR). The conference organizers have designed a multi- track learning event that showcase the best maintenance reliability programs from a variety of industries.
Conference proceedings (presentations), full hot breakfast, snack & refreshment breaks, hot lunch, evening events and expo hall each day of your conference pass. The conference fee does not include hotel room or travel expenses. Workshops and tours on Friday are at an additional cost to the conference registration.
IMC-2020 is for maintenance and reliability leaders, asset managers, and anyone who is involved with condition monitoring. IMC-2020 will benefit anyone who is responsible for planning, scheduling, managing, or implementing any part of an organization's maintenance reliability, operational excellence, or asset management function.
Conference Attire: business/resort casual attire for the duration of the conference. Feel free to go more casual at the evening events, as we will have beach activities. (Also, the hotel is generally cold if you wish to bring a jacket or sweater.)
December temperatures are mild. Average high: 76°F (24.4°C); Average low: 55°F (12.7°C); Average precipitation: 1.5 in. (3.8 cm).
Southwest Florida International Airport - RSW Airport Phone: +1 239 768 1000 Hotel direction: 48 miles This hotel does not provide shuttle service. Alternate transportation: Estimated Car Service; fee: 99 USD (one way); reservation required Estimated taxi fare: 78 USD (one way) Visit RSW airport website Driving Directions: Take Interstate 75 south to exit 101. Take Highway 951 south to Marco Island where 951 turns into Collier Boulevard. The hotel is on the right. Miami International Airport - MIA Airport Phone: +1 305 876 7000 Hotel direction: 102 miles W This hotel does not provide shuttle service. Alternate transportation: Estimated Car Service (contact Resort); fee: 195 USD (one way); reservation required Visit MIA airport website Driving Directions: Take 836 west to the Florida Turnpike south. Take the first exit onto 821. This will put you on route 41 west. Go to state road 92 and turn left. Follow 92 onto Marco Island. Turn left onto Collier Boulevard. The hotel is on the right. Fort Lauderdale-Hollywood International Airport - FLL Airport Phone: +1 866 435 9355 Hotel direction: 117 miles W Visit RSW airport website Driving Directions: Take I-595 west to the Florida Turnpike south. Take I-75 N to County Rd 951/Collier Blvd in Collier County. Take exit 101 from I-75 N Turn left onto Collier Boulevard. The hotel is on the right.
Cancellations received before 90 days from the event date will be fully refunded, minus a $150 administrative fee. No refunds will be made within 90 days of the event. All cancellations must be made in writing. You can substitute a person from the same company by request or have your paid fees carried over for 1 year (good at any RW event/workshop).
There is an opportunity to indicate any special dietary concerns during the registration process, also please email them to registration@reliabilityweb.com. In addition, you can call us at 239-333-2500 / 888-333-2500. Meals provided: Hot breakfast, hot lunch along with snack/refreshment breaks and evening events each day of your pass.
The hotel offers free Wi-Fi in your guest room and there will be Wi-Fi available for IMC-2020 itself.
Yes, the conference proceeding website link will be included in the event app and in the daily emails at the conference.
You can update your registration information by returning to the IMC-2020 registration website and click “Already Registered?” and enter your email address and confirmation number. You can also access your registration from your confirmation that was emailed to you.
When traveling to The International Maintenance Conference, the U.S. may require visitors to obtain a visa. This process can take anywhere from a few weeks to several months to complete - please be aware of specific application deadlines and requirements for your home country.

IMC provides a formal invitation letter to help with the visa submission process. You must be paid in full for this conference in order to honor the request for the letter of invitation. Please complete this form to request a Visa letter.
Your badge will not be mailed. You will receive your badge along with additional conference material at the conference check in desk when you arrive.
The Certified Maintenance Manager (CMM) workshop will alter the student’s perspective of maintenance management and demonstrate ways to attain the stability that enables maintenance program development and sustainment. This new perspective of maintenance management empowers the student to create reliability by exposing a multitude of things that seed unreliability. The CMM provides the skill sets to manage the seemingly unmanageable. This is the “How to stand in the space of creation” and create the unique asset program that will deliver reliability sustained by a maintenance program. The knowing of CMM is aligned to the CRL “Being of reliability leadership” through the uptime elements. Regardless of which certification you pursue first they lead to a world of creation and empowerment. There is a clear difference between the CRL and the CMM, though both share the foundation of uptime elements.
The Certified Reliability Leader workshop (CRL) teaches the knowing/learning part of the Uptime Elements Reliability Framework so students can begin to master the language, words, phrases, ideas and concepts and to enhance the knowledge needed to perform well on the Certified Reliability Leader exam. The CRL leads students to discover for themselves what it is to “BE” a Reliability Leader and to exercise reliability leadership as natural selfexpression. This enables students to take a stand and communicate the “Why” of each of the uptime elements.